I wrote a review yesterday mentioning how much we love our mini moonshadow fountain but the light had gone out in just a few days. Here's the rest of an amazing story:
I contacted customer service they immediately responded with a personalized message of apology and stated they would contact the manufacturer for a replacement bulb. That same day I received another message assuring me that the part is being shipped and a tip that the bulb needs to be submerged at all times. I've made a note of that and have bookmarked Serenity Health!
What a treat to work with such kind and responsive people.
Betty White -
I just love the sound of the water trickling on the slate, the sound is so soothing and relaxing that makes me feel relieved from all the stress. Very relaxing and great fountain. Will be visiting you soon for another one.
Beautiful to look at. The water makes a soft, pleasant background sound. And if my cats get thirsty, they can easily take a sip! I'm hoping it will encourage them to drink more while also adding serenity to my environment. I love it.